Data Center Technician — Global Infra, Travel & 24/7

Amazon Web Services (AWS); Sparks (NV); On-site; USD 39,000 - 68,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a Data Center Technician to maintain and operate AWS data center infrastructure in Sparks, NV. You will install equipment, troubleshoot hardware, and collaborate with engineers to ensure continuous service delivery.

This 24/7 role requires travel between sites, lifting up to 40 pounds, and flexible shifts. The position offers relocation stipend for eligible candidates and AWS benefits, while focusing on documentation improvements and safety standards.

Qualifications

• 1+ years of computer/server hardware troubleshooting or related IT experience.
• High school diploma or equivalent.
• Willingness to work a flexible schedule including weekends, nights, and holidays.

Responsibilities

• Perform server rack installations and hardware break-fix; troubleshoot components and networking issues.
• Respond to operational incidents and escalate when needed.
• Serve as primary contact for internal and external stakeholders including engineers, vendors, and contractors.
• Take on-call duties and participate in maintenance and change management.
• Contribute to documentation and process improvements based on issue analysis.
• Train and onboard new team members.

Skills

Hardware troubleshooting

Flexible schedule

Education

Associate's degree in a relevant field

Tools

Ticketing system

Job description

Amazon Data Services, Inc. is seeking a Data Center Technician to maintain and operate AWS data center infrastructure in Sparks, NV. You will install equipment, troubleshoot hardware, and collaborate with engineers to ensure continuous service delivery.

This 24/7 role requires travel between sites, lifting up to 40 pounds, and flexible shifts. The position offers relocation stipend for eligible candidates and AWS benefits, while focusing on documentation improvements and safety standards.