Cloud Data Center Technician — 24/7 Ops & Travel

Amazon Jobs; New Carlisle (IN); On-site; USD 39,000 - 68,000; Full time

Job summary

Amazon is seeking a Data Center Technician to maintain and repair server hardware, install equipment, and support 24/7 data center operations across multiple sites. The role requires travel between data centers and the ability to work independently or collaboratively with cross‑functional teams.

Strong documentation and problem‑solving skills are essential, as is flexibility with shift work. Ideal candidates will have 1+ year of hardware troubleshooting experience, a high school diploma

Qualifications

• 1+ years of computer/server hardware troubleshooting or related IT experience.
• High school or equivalent diploma.
• Ability to work on a flexible schedule including days, nights, and/or weekends.
• Experience in data center environments.
• Experience managing work and priorities through a ticketing system.
• An Associate’s degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering).
• Understanding of network design, protocols and layer 1/2 troubleshooting.

Responsibilities

• Performing server rack installations and hardware break‑fix on various components.
• Troubleshooting network issues and responding to operational incidents.
• Serving as a primary contact point for internal/external stakeholders including engineers and vendors.
• On‑call duties and participation in scheduled maintenance and change management.
• Contributing to documentation and process improvements; training new team members.

Skills

Hardware troubleshooting

Network troubleshooting

Documentation

On-call duties

Training teammates

Education

Associate degree / technical certification

High school diploma

Job description

Amazon is seeking a Data Center Technician to maintain and repair server hardware, install equipment, and support 24/7 data center operations across multiple sites. The role requires travel between data centers and the ability to work independently or collaboratively with cross‑functional teams.

Strong documentation and problem‑solving skills are essential, as is flexibility with shift work. Ideal candidates will have 1+ year of hardware troubleshooting experience, a high school diploma