Data Center Technician — 24/7 On-Call & Networking

Amazon; Canton (MS); On-site; USD 79,744,000 - 139,689,000; Full time

Job summary

Amazon Data Services, Inc. in Canton, MS is hiring a Data Center Technician to maintain AWS data center infrastructure, perform server rack installations, hardware break-fix, and diagnose network issues to keep services online.

You will join a diverse team and collaborate with engineers, software developers, and operations staff, and participate in on-call rotations and change management. The role requires travel between data center sites, lifting up to 40 pounds, and working shifts including

Qualifications

• 1+ years of computer networking experience.
• 1+ years of Linux operating systems experience.
• High school or equivalent diploma.
• Experience in computer networking.
• Experience working with Linux operating systems.
• Can lift and rack equipment up to 40 pounds.
• Experience with computer hardware troubleshooting and repair.

Responsibilities

• Performing server rack installations, hardware break‑fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on‑call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to interview, train and onboard new team members

Skills

Networking experience

Linux experience

Troubleshooting

Team collaboration

Job description

Amazon Data Services, Inc. in Canton, MS is hiring a Data Center Technician to maintain AWS data center infrastructure, perform server rack installations, hardware break-fix, and diagnose network issues to keep services online.

You will join a diverse team and collaborate with engineers, software developers, and operations staff, and participate in on-call rotations and change management. The role requires travel between data center sites, lifting up to 40 pounds, and working shifts including