Cloud Data Center Technician - 24/7 On-Call

Amazon Web Services (AWS); Canton (MS); On-site; USD 37,000 - 66,000; Full time

Benefits offered by this job

Relocation stipend

RSUs included

Comprehensive benefits (health, 401(k)

Job summary

Amazon Data Services, Inc. in Canton, Mississippi, is seeking a Data Center Technician to perform hardware diagnostics, rack installations, and on‑call support for AWS global infrastructure.

You will work with hardware, software, and network engineers to ensure high availability, safety, and cost efficiency across AWS data centers. Travel between sites may be required, and shift work is expected.

Qualifications

• 1+ years of computer networking experience.
• 1+ years of Linux operating systems experience.
• Bachelor's degree in Information Technology, Computer Science, or a related field.

Responsibilities

• Performing server rack installations, hardware break‑fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services.
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors.
• Performing on‑call duties and participating in scheduled maintenance and change management activities.
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues.
• Helping to interview, train and onboard new team members.

Skills

1+ years of computer networking

Linux operating systems

Education

Bachelor's degree in Information Technology, Computer Science, or a related field

Job description

Amazon Data Services, Inc. in Canton, Mississippi, is seeking a Data Center Technician to perform hardware diagnostics, rack installations, and on‑call support for AWS global infrastructure.

You will work with hardware, software, and network engineers to ensure high availability, safety, and cost efficiency across AWS data centers. Travel between sites may be required, and shift work is expected.