Data Center Technician - 24/7 Cloud Infrastructure Engineer

Amazon; Hamlet (NC); Hybrid; USD 39,000 - 68,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a Data Center Technician to maintain AWS data centers, performing server rack installations, hardware repairs, and network diagnostics to keep cloud services running smoothly.

The role requires lifting up to 40 pounds, travel to multiple data center sites, and working shifts including nights and weekends. Amazon is an equal opportunity employer and relocations may be offered.

Qualifications

• High school diploma or equivalent.
• 1+ years of computer/server hardware troubleshooting or related IT experience.
• Flexibility to work weekends, nights, and holidays.

Responsibilities

• Perform server rack installations and hardware repairs.
• Troubleshoot network issues and respond to operational incidents.
• Maintain documentation and participate in on-call rotation.
• Assist in training and onboarding new team members.

Skills

Hardware troubleshooting

Network troubleshooting

Shift work

Education

High school diploma or equivalent

Associate's degree or related experience

Job description

Amazon Data Services, Inc. is seeking a Data Center Technician to maintain AWS data centers, performing server rack installations, hardware repairs, and network diagnostics to keep cloud services running smoothly.

The role requires lifting up to 40 pounds, travel to multiple data center sites, and working shifts including nights and weekends. Amazon is an equal opportunity employer and relocations may be offered.