Cloud Data Center Technician

Amazon Web Services (AWS); San Francisco (CA); On-site; USD 44,000 - 77,000; Full time

Benefits offered by this job

Relocation stipend

Job summary

Amazon Data Services, Inc. in San Francisco, CA, is hiring a Data Center Technician to join a 24/7 operations team responsible for keeping AWS global infrastructure running.

You will perform server rack installations, hardware break-fix, and troubleshoot network issues while coordinating with engineers and vendors. This role requires willingness to travel between data centers, shift work including nights and weekends, and the ability to lift heavy equipment.

Qualifications

• Willingness to travel between data center locations.
• Ability to work shifts including nights and weekends.
• Proactive communication and documentation skills.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to train and onboard new team members

Job description

Amazon Data Services, Inc. in San Francisco, CA, is hiring a Data Center Technician to join a 24/7 operations team responsible for keeping AWS global infrastructure running.

You will perform server rack installations, hardware break-fix, and troubleshoot network issues while coordinating with engineers and vendors. This role requires willingness to travel between data centers, shift work including nights and weekends, and the ability to lift heavy equipment.