Data Center Production & Automation Engineer

Meta; El Paso (TX); On-site; USD 84,000 - 130,000; Full time

Job summary

Meta is seeking a seasoned Data Center Production Operations Engineer to join the Global Data Centers team in El Paso, TX. This role focuses on maintaining platform health, troubleshooting across hardware and software, and driving automation to scale operations.

You will partner with cross-functional teams to introduce new platforms, conduct root-cause analyses, and implement process improvements to maximize uptime and efficiency.

Qualifications

• BS/BA/BEng or commensurate experience in a technical field.
• 5+ years IT/infrastructure experience in enterprise environments.
• Strong Linux troubleshooting, triage, and debugging skills.
• Hands-on server hardware knowledge and components including storage.
• Familiarity with data center interdependencies: electrical, cooling, cabling, security, networking.
• Experience driving root-cause analysis and automation projects.
• Ability to communicate clearly with diverse audiences.

Responsibilities

• Resolve platform health issues and close tickets, addressing root causes.
• Contribute to deep dives and RCA of hardware, tooling, and network incidents.
• Collaborate with cross-functional teams on processes, hardware, and automation.
• Lead onboarding of new platforms/hardware with partners to accelerate mass production.
• Use tools and data to identify issues and communicate with stakeholders.
• Identify hardware corrective actions and coordinate with vendors.
• Influence future design to improve serviceability and maintenance.
• Develop scripts and tooling to scale hardware/software issue resolution.
• Continuously improve processes, tools, and repair quality.
• Use data analytics to maximize server uptime and utilization; track failure rates and SLAs.
• Mentor teammates and update tools/runbooks; maintain documentation.
• Provide engineering support to leadership and cross-functional teams.
• Build cross-functional relationships and influence global operations.
• Participate in 24/7 on-call rotation and travel up to 15%.

Skills

Linux

Server hardware

Networking

Automation

OS management

Scripting

Technical project mgmt

Education

BS/BA/BEng in technical field

Tools

Bash

Python

SQL

Go

Job description

Meta is seeking a seasoned Data Center Production Operations Engineer to join the Global Data Centers team in El Paso, TX. This role focuses on maintaining platform health, troubleshooting across hardware and software, and driving automation to scale operations.

You will partner with cross-functional teams to introduce new platforms, conduct root-cause analyses, and implement process improvements to maximize uptime and efficiency.