Data Center Inventory & Hardware Technician

Rackspace Technology; Buffalo (TX); On-site; USD 53,000 - 71,000; Full time

Job summary

Rackspace Technology in Buffalo, NY is seeking a Data Center Operations Technician responsible for securing and maintaining customer server environments and infrastructure to support 99.999% uptime. You will monitor internal tickets, perform hardware and OS-level tasks, and install or upgrade storage, network, and server components.

The role requires a US citizen with a high school diploma and at least two years in a data center, along with the ability to lift 50 lbs and work in a fast-paced

Qualifications

• Must be a US citizen.
• High School Diploma or equivalent required.
• 2+ years in a data center environment.
• Ability to lift 50 lbs and perform hardware upgrades.

Responsibilities

• Monitor and prioritize an internal ticketing system to provide customer support.
• Provide hardware and OS storage troubleshooting, upgrades, RAID configuration changes.
• Support servers running Windows Server, Red Hat Enterprise Linux, Ubuntu Linux or VMware ESX/ESXi.
• Perform basic OS administration tasks including network IP setup and OS installs (PXE).
• Install or remove fiber or copper cabling and test connectivity.
• Install network device hardware such as switches, firewalls, load balancers and security appliances.
• Install hardware on storage devices (DAS/NAS).
• Complete customer maintenance requests including hardware modifications and cabling.

Skills

RAID configurations

Hardware installation

Server hardware troubleshooting

Customer support

Education

High School Diploma or equivalent

Tools

Windows Server

Red Hat Enterprise Linux

Ubuntu Linux

VMware ESXi

Job description

Rackspace Technology in Buffalo, NY is seeking a Data Center Operations Technician responsible for securing and maintaining customer server environments and infrastructure to support 99.999% uptime. You will monitor internal tickets, perform hardware and OS-level tasks, and install or upgrade storage, network, and server components.

The role requires a US citizen with a high school diploma and at least two years in a data center, along with the ability to lift 50 lbs and work in a fast-paced