2nd Shift Data Center Ops Technician IV

Webhosting; Buffalo, Northern (NY, KY); Hybrid; USD 68,000 - 90,000; Full time

Job summary

Rackspace Technology in Buffalo, NY is hiring a Second Shift Data Center Operations Technician IV to own IT infrastructure and ensure 99.999% uptime for customer servers. The role requires on-site work, monitoring, hardware upgrades, and OS installations across Windows, Linux, and VMware environments.

Key tasks include triaging tickets, performing storage configurations, network cabling, and mounting devices in cabinets, with compensation tied to geographic market and experience.

Qualifications

• Experience in data center operations and hardware troubleshooting.
• Familiarity with Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMware ESX.
• Ability to perform OS installs via PXE and basic network configuration.

Responsibilities

• Monitor and triage tickets to provide customer-focused data center support.
• Perform hardware updates, RAID configuration changes, and OS installs.
• Install and maintain storage and network hardware including switches and firewalls.
• Ensure cabling, racking, and device mounting within cabinets is completed.

Skills

Data center operations

Hardware troubleshooting

Network cabling

OS and server administration

Tools

PXE

VMware ESX

Windows Server

Red Hat / Ubuntu

Job description

Rackspace Technology in Buffalo, NY is hiring a Second Shift Data Center Operations Technician IV to own IT infrastructure and ensure 99.999% uptime for customer servers. The role requires on-site work, monitoring, hardware upgrades, and OS installations across Windows, Linux, and VMware environments.

Key tasks include triaging tickets, performing storage configurations, network cabling, and mounting devices in cabinets, with compensation tied to geographic market and experience.