Danish Speaking Fashion Customer Support Agent -Remote in Greece

Employers from Greece; United States; Remote; USD 36,000 - 49,000; Full time

Benefits offered by this job

Competitive salary

Monthly bonus

Relocation package

Health insurance

Private health insurance

Two extra salaries per year

Training paid

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Danish-speaking Fashion Customer Support Agent to join a vibrant and stylish team. You will assist customers in Danish and English, handling inquiries about products, orders, and returns with expert guidance.

In this role you will provide personalized styling advice, resolve issues promptly, document interactions, and stay updated on the latest fashion trends to enhance the customer experience.

Qualifications

• Fluency in Danish and English required.
• Experience in customer service in fashion retail preferred.
• Good communication and problem-solving skills.

Responsibilities

• Assist Danish-speaking customers with inquiries about fashion products, orders, and returns.
• Provide personalized styling advice and product recommendations.
• Efficiently resolve customer issues and complaints, ensuring satisfaction.
• Document customer interactions accurately for follow-up.
• Collaborate with teams on product launches, trends, and promotions.
• Gather and analyze customer feedback to improve service.
• Stay up-to-date with fashion trends to assist customers effectively.

Skills

Danish language

English language

Customer service

Fashion retail

Tools

CRM systems

Office tools

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is looking for a Danish Speaking Fashion Customer Support Agent to become part of a vibrant and stylish team. This role is well-suited for individuals who are passionate about fashion and enjoy helping customers navigate their buying experience with expert advice and support.

Responsibilities

• Assist Danish-speaking customers with inquiries regarding fashion products, orders, and returns through various communication channels.


• Provide personalized styling advice and product recommendations to enhance the customer experience.


• Efficiently resolve customer issues and complaints, ensuring a high level of satisfaction.


• Document customer interactions accurately for effective follow-up and service enhancement.


• Collaborate with other teams to stay informed about product launches, seasonal trends, and promotions.


• Gather and analyze customer feedback to contribute to service improvement initiatives.


• Maintain up-to-date knowledge of the latest fashion trends and brand offerings to assist customers effectively.

Requirements

• Fluency in Danish and English, both written and spoken.


• Experience in customer service, preferably in the fashion retail sector.


• Outstanding communication skills and a passion for fashion.


• Strong problem-solving abilities, with the capacity to manage multiple tasks efficiently.


• A keen interest in fashion trends and a good understanding of the industry.


• Proficiency in CRM systems and standard office tools.


• Positive attitude and commitment to delivering exceptional customer service.

Benefits

1. Competitive Monthly Salary


2. Monthly Performance Bonus


3. Fully Paid Training


4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )


5. Health Insurance


6. Private Health Insurance


7. 2 Extra Salaries Per Year


8. And Much More...