Norwegian Speaking Fashion Customer Support Agent -Remote in Greece

Employers from Greece; United States; Remote; USD 36,000 - 58,000; Full time

Benefits offered by this job

Competitive Salary

Monthly Bonus

Training provided

Relocation Package

Health Insurance

Private Health Insurance

2 Extra Salaries/Year

More benefits

Job summary

Patrique Mercier Recruitment FR seeks a Norwegian-speaking Fashion Customer Support Agent to join a prestigious brand team. You will assist customers via phone, email, and chat, offering styling advice and forming strong relationships to boost satisfaction.

The role values fashion passion, strong communication, and CRM proficiency, with a comprehensive relocation offer and ongoing training. English and Norwegian fluency are essential for success in a dynamic, customer-focused environment.

Qualifications

• Fluency in Norwegian and English (written and spoken).
• Experience in customer service, preferably in fashion.
• Excellent communication and a passion for fashion.
• Proficiency with CRM systems and standard office software.

Responsibilities

• Assist Norwegian-speaking customers with inquiries via phone, email, and chat.
• Provide personalized styling advice and product recommendations.
• Address and resolve customer complaints and complex inquiries.
• Document interactions accurately for follow-up and improvements.
• Collaborate with teams on product launches, promotions, and trends.
• Gather customer feedback and suggest service enhancements.
• Stay knowledgeable about fashion trends and brand offerings.

Skills

Norwegian fluency

English fluency

Customer service

Communication skills

Fashion knowledge

CRM experience

Tools

CRM software

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is on the lookout for a Norwegian Speaking Fashion Customer Support Agent to become part of a prestigious fashion brand's team. This is an exciting opportunity for individuals who are passionate about fashion and are dedicated to providing outstanding customer experiences through exceptional service.

Responsibilities

• Assist Norwegian-speaking customers with inquiries regarding fashion products, orders, and general brand-related questions via phone, email, and chat.
• Provide personalized styling advice and product recommendations to enhance customer satisfaction.
• Efficiently address and resolve customer complaints and complex inquiries to ensure a smooth shopping experience.
• Maintain accurate documentation of customer interactions to facilitate follow-up and service improvement.
• Collaborate with other teams to stay informed about product launches, promotions, and seasonal trends.
• Gather customer feedback for service and product enhancements and suggest improvements to the team.
• Stay knowledgeable about the latest fashion trends and brand offerings to provide informed assistance.

Requirements

• Fluency in Norwegian and English, both written and spoken.
• Experience in customer service, particularly in the fashion industry, is preferred.
• Excellent communication skills and a passion for fashion.
• Strong problem-solving skills and the ability to work well under pressure.
• A keen eye for trends and an understanding of the fashion market.
• Proficiency in CRM systems and standard office software.
• A positive attitude with a commitment to providing high-quality customer service.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...