Danish Speaking Online Shopping Advisor -Remote in Greece

Employers from Greece; United States; À distance; USD 36 000 - 58 000; Plein temps

Avantages offerts par ce poste

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Airport Transfer And Hotel )

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Résumé du poste

Patrique Mercier Recruitment FR presents a Danish-speaking Online Shopping Advisor role in the United States. You will assist Danish-speaking customers throughout their shopping journey, ensuring a seamless and satisfying experience.

Responsibilities include handling inquiries via chat, email, and phone, offering product information and tailored recommendations, and resolving order issues with empathy. A strong team-oriented attitude and excellent communication are essential.

Qualifications

• Fluency in Danish and English is required.
• Experience in customer service, especially online shopping/e-commerce.
• Ability to build rapport and provide empathetic support.
• Familiarity with customer service technology and e-commerce platforms.

Responsabilités

• Support Danish-speaking customers via chat, email, and phone with online shopping inquiries.
• Provide product information and personalized recommendations to enhance the shopping experience.
• Handle order status, returns, and exchanges in a friendly, efficient manner.
• Identify customer needs and deliver tailored solutions to boost satisfaction.
• Stay informed about products, promotions, and company updates to provide accurate information.
• Maintain accurate documentation of customer interactions for follow-up and QA.
• Collaborate with colleagues and other departments to resolve issues and improve service delivery.

Connaissances

Danish

English

Customer Service

Online Shopping

Multitasking

Communication

Team Player

Description du poste

Patrique Mercier Recruitment FR is delighted to present an exciting opportunity for a Danish Speaking Online Shopping Advisor. If you have a passion for online retail and excel in customer service, In this role, you will assist Danish-speaking customers throughout their shopping journey, ensuring they enjoy a seamless and satisfying experience.

Responsibilities

• Support Danish-speaking customers via chat, email, and phone with their online shopping inquiries.
• Provide detailed product information and personalized recommendations to enhance the shopping experience.
• Handle inquiries related to order status, returns, and exchanges in a friendly and efficient manner.
• Identify customer needs and deliver tailored solutions to boost satisfaction.
• Stay informed about products, promotions, and company updates to provide accurate information to customers.
• Maintain accurate documentation of customer interactions for follow-up and quality assurance.
• Work closely with colleagues and other departments to resolve issues and enhance service delivery.

Requirements

• Fluency in Danish and English, with strong verbal and written communication abilities.
• Experience in customer service, especially in an online shopping or e-commerce context.
• A passion for e-commerce and a keen understanding of online shopping preferences.
• Able to build rapport with customers and provide empathetic support.
• Familiarity with customer service technology and e-commerce platforms.
• Excellent organizational skills, capable of multitasking and managing various inquiries effectively.
• A positive, team-oriented attitude with a dedication to exceeding customer expectations.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...