Front Office Assistant (South Dallas)

HHM Health

Dallas (TX)

On-site

USD 23,419 - 27,552

Full time

14 days+

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Benefits offered by this job

Health Savings Account

403(b) retirement savings plan

Generous paid time off plan

Paid Holidays

Employee Assistance Programs (EAP)

Job summary

A community health organization in Dallas, TX is seeking a Front Office Assistant. This entry-level position involves ensuring a welcoming environment for patients, scheduling care, and collaborating with medical staff. Ideal candidates will have a high school diploma, strong communication skills, and experience in MS Office. Full-time employees benefit from health coverage, a 403(b) retirement plan, and generous paid time off. Bilingual skills are a plus.

Qualifications

At least one year of related experience, preferably in a community-based clinic.
Ability to preserve confidentiality.
Flexibility to float to different locations in the DFW area.

Responsibilities

Ensure the patient waiting area is clean and welcoming.
Treat all patients and guests with courtesy and respect.
Partner with medical staff to resolve patient concerns.

Skills

Strong MS Office Suite skills

Bilingual skills in Spanish, Pashto, Burmese, or Rohingya

Strong communication skills

Education

High school diploma or equivalent

Tools

eCW or similar electronic medical record system

Job description

This range is provided by HHM Health. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $20.00/hr

Join our team!

Are you looking for an opportunity to serve a bigger purpose with a growing organization? Are you passionate and dedicated to making a positive impact? Then we have a spot waiting for you! We are seeking an engaging Front Office Assistant to join our growing team at our South Dallas's location. As part of the HHM team, you’ll create a welcoming environment and help ensure an exemplary patient experience.

Here's a sneak peek at what you'll do

Ensure patient waiting area is clean, organized, and welcoming to all.
Treat all patients and guests with courtesy and respect by phone and in person.
Ensure our patients are scheduled for care and tended to in a timely manner.
Partner with medical staff and care teams to resolve patient concerns.
Collaborate with our enrollment and care teams to ensure a new patient experience.
Verify insurance coverage and financial assistance available for patients.
Ensure patients are up to date with accounts.

What you need to succeed

To be a productive member of our team, you will have a pleasant and professional demeanor, be a self-starter, have the ability to work independently, strong communication skills and the ability to preserve confidentiality. You will also have the following:

High school diploma or equivalent
At least one (1) year of related experience, prior experience in a community based clinic is preferred
Strong MS Office Suite skills (Outlook, Teams, Word, PowerPoint and Excel)
Experience with eCW or similar electronic medical record system
Comfort level interacting with all individuals
Passion for providing service excellent
Flexibility to be able to float to different locations in the DFW area depending on needs.
Bilingual skills in Spanish, Pashto, Burmese, or Rohingya to assist a diverse population is a plus!

Equal Opportunity Employer

HHM Health is committed to providing equal employment opportunity to all individuals regardless of their race, color, religion, gender identity and expression, age, sexual orientation, national origin, disability, veteran status, marital status or any other characteristic protected by federal, state or local law. HHM Health hires and promotes based solely on the qualifications of the individual and the essential functions of the job being filled.

What We Offer

At HHM Health, the health and well-being of our employees matters just as much as that of our patients. We offer free employee coverage for vision, dental, and life insurance; and competitive medical premiums. Additionally, our full‑time employees are eligible for the following:

Health Savings Account
403(b) retirement savings plan with dollar‑for‑dollar matching up to 3% and match 50% of the next 2% (contribute 5% to get 4% matched). 100% vested upon enrollment.
Generous paid time off plan for full‑time employees (includes Sick and Volunteer Days)
Paid Holidays
Accidental Death & Dismemberments (ADD) plan
Short‑term & Long‑term Disability
Employee Assistance Programs (EAP)
HHM CARES Fund (employee emergency relief fund)

No third party agencies, please.

Seniority level