Medical Front Desk Associate - Patient Care & Scheduling

Assist Point Inc; Frisco (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flexible hours

Job summary

Assist Point Inc. in Frisco, TX is seeking a friendly Medical Front Desk Receptionist to greet patients, manage appointments, and handle insurance information with discretion and professionalism.

You will coordinate with medical staff, verify insurance, collect co-pays, and maintain accurate records using EHR systems. The role emphasizes exceptional customer service, strong communication, and the ability to multitask in a fast-paced healthcare environment.

Qualifications

• High school diploma or equivalent required; additional certification in medical office administration is a plus.
• Previous experience as a receptionist or administrative assistant in a medical or healthcare setting preferred.
• Familiarity with electronic health record (EHR) systems and medical terminology.

Responsibilities

• Greet and check in patients upon arrival, ensuring a welcoming and professional atmosphere.
• Answer and direct incoming phone calls promptly and courteously.
• Schedule and confirm patient appointments using electronic health record (EHR) systems.
• Verify patient insurance information and collect co-pays or payments as required.
• Maintain accurate patient records and update personal and insurance information as needed.
• Coordinate with medical staff to ensure smooth patient flow and timely communication.
• Handle patient inquiries and resolve issues or escalate to appropriate personnel.
• Prepare and organize patient paperwork and forms prior to appointments.
• Maintain a clean and organized front desk area.

Skills

Customer service

Communication

Organization

Multitasking

Education

High school diploma

Medical office administration certification

Tools

EHR systems

Microsoft Office Suite

Job description

Assist Point Inc. in Frisco, TX is seeking a friendly Medical Front Desk Receptionist to greet patients, manage appointments, and handle insurance information with discretion and professionalism.

You will coordinate with medical staff, verify insurance, collect co-pays, and maintain accurate records using EHR systems. The role emphasizes exceptional customer service, strong communication, and the ability to multitask in a fast-paced healthcare environment.