Healthcare Front Office Assistant | Patient Experience

HHM Health; Dallas (TX); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Health Savings Account

403(b) retirement savings plan

Generous paid time off plan

Paid Holidays

Employee Assistance Programs (EAP)

Job summary

A community health organization in Dallas, TX is seeking a Front Office Assistant. This entry-level position involves ensuring a welcoming environment for patients, scheduling care, and collaborating with medical staff. Ideal candidates will have a high school diploma, strong communication skills, and experience in MS Office. Full-time employees benefit from health coverage, a 403(b) retirement plan, and generous paid time off. Bilingual skills are a plus.

Qualifications

• At least one year of related experience, preferably in a community-based clinic.
• Ability to preserve confidentiality.
• Flexibility to float to different locations in the DFW area.

Responsibilities

• Ensure the patient waiting area is clean and welcoming.
• Treat all patients and guests with courtesy and respect.
• Partner with medical staff to resolve patient concerns.

Skills

Strong MS Office Suite skills

Bilingual skills in Spanish, Pashto, Burmese, or Rohingya

Strong communication skills

Education

High school diploma or equivalent

Tools

eCW or similar electronic medical record system

Job description

A community health organization in Dallas, TX is seeking a Front Office Assistant. This entry-level position involves ensuring a welcoming environment for patients, scheduling care, and collaborating with medical staff. Ideal candidates will have a high school diploma, strong communication skills, and experience in MS Office. Full-time employees benefit from health coverage, a 403(b) retirement plan, and generous paid time off. Bilingual skills are a plus.