Cyber Security Renewals Specialist — Travel-Heavy

Zoomcar; Sunnyvale (CA); On-site; USD 63,700 - 82,400; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid holidays and vacation time

Sick time and comprehensive leave program

Job summary

Zoomcar is seeking a Renewals Representative to assist customers with license renewals and manage renewal inquiries. The ideal candidate will have at least 1 year of experience in sales or operations, preferably in the B2B tech sector.

This role requires proficiency in Salesforce and MS Office tools, along with a customer service-oriented mindset. The position offers a competitive salary range of $63,700 - $82,400 per year along with benefits like medical, dental, and a 401(k).

Qualifications

• 1+ year of Renewals, Sales or Operations experience, preferably in B2B tech.
• Track record of meeting quotas in sales environments.
• Knowledge of Cyber Security terminology and products.

Responsibilities

• Assist customers and partners with license renewals via phone and email.
• Manage inbound renewal inquiries and maintain customer satisfaction.
• Use Salesforce CRM and other tools to optimize renewal sales.

Skills

Salesforce

MS Excel

MS Word

MS PowerPoint

Customer Service

Education

Bachelor's degree or relevant work experience

Job description

Zoomcar is seeking a Renewals Representative to assist customers with license renewals and manage renewal inquiries. The ideal candidate will have at least 1 year of experience in sales or operations, preferably in the B2B tech sector.

This role requires proficiency in Salesforce and MS Office tools, along with a customer service-oriented mindset. The position offers a competitive salary range of $63,700 - $82,400 per year along with benefits like medical, dental, and a 401(k).