CWR Customer Service Rep I

Adecco US, Inc.; Tulsa (OK); Vor Ort; USD 23.000 - 25.000; Vollzeit

Benefits dieser Stelle

Weekly paycheck

Aspire Academy access

Onboarding specialist & recruiter

401K plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

EAP program

Commuter benefits

Paid leave

Zusammenfassung

Adecco is assisting a local client in Tulsa, OK to fill a Customer Service Representative role. Join a team with opportunities to build customer service and logistics experience while benefiting from Adecco perks and a supportive onboarding process.

The position involves assisting customers, partners, and drivers by phone and email, resolving issues, and monitoring delivery progress. Competitive pay and weekday hours offered.

Qualifikationen

• 1+ year of customer service or call center experience.
• Experience in logistics, transportation, or operations support.
• Experience using Microsoft Office applications, including Word, Excel, and PowerPoint.
• Excellent customer service and problem-solving abilities.

Aufgaben

• Assist customers, business partners, and drivers via phone and email.
• Handle customer complaints in a calm and professional manner.
• Diagnose, assess, and resolve customer issues.
• Monitor delivery routes and shipment progress.
• Scan haul-away PODs (Proof of Delivery) and verify documentation.
• Process delivery order changes and cancellations.

Kenntnisse

Customer service

Problem solving

Communication

Tools

MS Word

MS Excel

PowerPoint

Jobbeschreibung

Adecco is currently assisting a local Customer in their search for a Customer Service Representative in Tulsa, OK . This is a great opportunity to further your customer service and operations experience. The best part is you would be joining a winning culture with Adecco while on assignment with our customer and having access to all our Adecco Perks!

Responsibilities for a Customer Service Representative include but are not limited to:

• Assist customers, business partners, and drivers via phone and email.

• Handle customer complaints in a calm and professional manner.

• Diagnose, assess, and resolve customer issues.

• Monitor delivery routes and shipment progress.

• Scan haul-away PODs (Proof of Delivery) and verify documentation.

• Process delivery order changes and cancellations.

Candidates for Customer Service Representative must meet the following requirements to be considered:

• 1+ year of customer service or call center experience.

• Experience in logistics, transportation, or operations support.

• Experience using Microsoft Office applications, including Word, Excel, and PowerPoint.

• Excellent customer service and problem-solving abilities.

What's in this Customer Service Representative position for you?

Pay: $ 18.00/hr

Shift & Schedule: Monday - Friday; 9:00 AM - 2:00 PM or 8:00 AM - 1:00 PM or 8:00 AM - 2:00 PM

Weekly paycheck

Dedicated Onboarding Specialist & Recruiter

Access to Adecco's Aspire Academy with thousands of free upskilling courses

This Customer Service Representative position is being recruited for by one of our Centralized Delivery Teams and not your local Branch. For instant consideration for this Customer Service Representative position and other opportunities with Adecco in Tulsa, OK ,

Pay Details: $17.00 to $18.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.