Event Registration & Attendee Experience Lead

American Express Global Business Travel; Northern (KY); On-site; USD 55,000 - 103,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Learning platform access

Job summary

American Express Global Business Travel is seeking an Event Experience Coordinator in the United States to build and run registrations for an Experience Studio team, from invite to onsite check-in.

You will configure Cvent sites, manage room blocks and travel, send scheduled communications, and generate reports for clients and internal stakeholders.

If you have 2+ years in corporate event registration, a proven ability to handle 2,000+ attendees, and strong data skills, apply now.

Qualifications

• Two+ years in event registration or attendee management for corporate meetings and events.
• Experience registering 2,000+ attendees annually across multiple programs.
• Cvent certification or hands-on experience building event sites, emails, and reports.
• Ability to run a full program's registration independently and escalate early when needed.
• Housing experience with room blocks, lists, and hotel coordination.
• Accurate data handling with Excel and list management.
• Clear, warm written communication with attendees at all levels.

Responsibilities

• Build registration in the client's Cvent instance for assigned programs, including sites, paths, emails, and reminders.
• Manage attendee housing and travel, including room blocks and manifests.
• Send attendee communications on schedule in the client’s brand and voice.
• Run attendee reporting from invitation through post-event.
• Answer attendee questions and route issues as needed.
• Test sites, forms, and emails before go-live.
• Run onsite registration desk, badges, and changes.
• Protect attendee data following client privacy rules.
• Coordinate multiple programs at different stages with timelines.
• Close programs with final attendance and post-event reports.

Skills

Event registration

Cvent

Attendee management

Onsite registration

Excel skills

Data privacy

Clear communication

Tools

Cvent

Job description

American Express Global Business Travel is seeking an Event Experience Coordinator in the United States to build and run registrations for an Experience Studio team, from invite to onsite check-in.

You will configure Cvent sites, manage room blocks and travel, send scheduled communications, and generate reports for clients and internal stakeholders.

If you have 2+ years in corporate event registration, a proven ability to handle 2,000+ attendees, and strong data skills, apply now.