Customer Support Specialist — On-site Growth & Training

Uline; Hudson (WI); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Bonuses

Paid holidays

Tuition Assistance

Job summary

Uline is seeking a Customer Support Specialist in Hudson, WI to deliver legendary service by building relationships, providing solutions, and guiding customers through orders and inquiries.

You will be trained with best-in-class methods and tools while working on-site in a fast-paced environment, helping customers and supporting business needs. On-site shifts are available with growth opportunities.

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but training will be provided.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert; answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Problem-solving

Communication

Customer service experience

Education

High school diploma

Bachelor's degree (preferred)

Job description

Uline is seeking a Customer Support Specialist in Hudson, WI to deliver legendary service by building relationships, providing solutions, and guiding customers through orders and inquiries.

You will be trained with best-in-class methods and tools while working on-site in a fast-paced environment, helping customers and supporting business needs. On-site shifts are available with growth opportunities.