On-Site Customer Support Specialist - Growth & Perks

Uline; Saint Paul (MN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid holidays

Tuition Assistance

Paid time off

Job summary

Uline is hiring a Customer Support Specialist in Minnesota. You will process orders, answer questions, and recommend products to meet customer needs, delivering legendary service. Training and tools are provided to help you succeed in a fast-paced, on-site environment.

Join a family-owned company with strong benefits and opportunities for growth while building lasting relationships with customers via phone, email, and chat.

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred.
• Strong problem-solving and communication skills.
• Prior customer service experience is a plus, but training provided.

Responsibilities

• Process customer orders via phone, email, and chat.
• Provide product recommendations and answer pricing questions.
• Build relationships and deliver legendary service.
• Navigate and assist customers on Uline's website and ordering system.
• Understand needs and offer Uline's best solutions.

Skills

Problem solving

Listening

Communication

Customer service

Education

High school diploma

Bachelor's degree preferred

Job description

Uline is hiring a Customer Support Specialist in Minnesota. You will process orders, answer questions, and recommend products to meet customer needs, delivering legendary service. Training and tools are provided to help you succeed in a fast-paced, on-site environment.

Join a family-owned company with strong benefits and opportunities for growth while building lasting relationships with customers via phone, email, and chat.