On-Site Customer Solutions Specialist - Training & Growth

Uline; Kenosha (WI); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid holidays

Tuition assistance

On-site fitness center

Job summary

Uline seeks a Customer Service Representative in Kenosha, WI to deliver world-class service. You will handle orders, answer questions, and guide customers through our online ordering system, aiming to build lasting relationships.

In this role, you’ll use our technology to resolve product, pricing, and shipping questions quickly, contributing to a fast, friendly, customer-focused team with robust training and growth opportunities.

Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred.
• Excellent problem-solving, listening, and communication skills.
• Prior customer service experience is a plus; training provided.

Responsibilities

• Process customer orders and handle inquiries via phone, email, and chat.
• Provide product recommendations and pricing/shipping information.
• Build relationships and deliver legendsry service to customers.

Skills

Customer service

Communication

Problem solving

Phone support

Multitasking

Education

High school diploma

Bachelor's degree preferred

Tools

CRM software

Order management system

Job description

Uline seeks a Customer Service Representative in Kenosha, WI to deliver world-class service. You will handle orders, answer questions, and guide customers through our online ordering system, aiming to build lasting relationships.

In this role, you’ll use our technology to resolve product, pricing, and shipping questions quickly, contributing to a fast, friendly, customer-focused team with robust training and growth opportunities.