On-Site Customer Service Pro — Training & Growth

Uline; Braselton (GA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match starts -

Paid holidays

Tuition Assistance Program

Job summary

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations. As a Customer Service Representative, you will build customer relationships, provide solutions and deliver legendary service while joining a family-owned company with excellent training and tools for long-term career growth.

Hours are various on-site full-time shifts.

Qualifications

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Problem solving

Listening

Communication

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations. As a Customer Service Representative, you will build customer relationships, provide solutions and deliver legendary service while joining a family-owned company with excellent training and tools for long-term career growth.

Hours are various on-site full-time shifts.