Customer Support Specialist — Growth, Training & Benefits

Uline; Dallas (TX); Sur place; USD 34 000 - 41 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) with employer match

Bonus programs

Paid holidays

Paid time off

Tuition assistance

Résumé du poste

Uline in Irving, TX is hiring a Customer Support Specialist for a full-time, on-site role. You will build relationships, provide solutions, and deliver legendary service using our training and tools. The position offers training shifts and a path for growth within a family-owned company.

Compensation includes a competitive hourly rate from $25 to $30, with strong growth potential and comprehensive benefits. Training provided on start, with opportunities to advance and improve customer outcomes.

Qualifications

• High school diploma or equivalent required, bachelor’s preferred.
• Strong problem-solving and communication skills.
• Excellent listening and verbal communication.
• Customer service experience is a plus; training provided.

Responsabilités

• Process orders and handle account inquiries via phone, email and chat.
• Provide product recommendations and pricing/shipping answers.
• Build relationships and deliver legendary service.
• Understand customer needs and offer best solutions.
• Navigate and assist customers with online ordering on Uline site.

Connaissances

Problem solving

Active listening

Communication

Customer service

Formation

High school diploma or equivalent

Bachelor's degree preferred

Description du poste

Uline in Irving, TX is hiring a Customer Support Specialist for a full-time, on-site role. You will build relationships, provide solutions, and deliver legendary service using our training and tools. The position offers training shifts and a path for growth within a family-owned company.

Compensation includes a competitive hourly rate from $25 to $30, with strong growth potential and comprehensive benefits. Training provided on start, with opportunities to advance and improve customer outcomes.