Customer Success Specialist

Egreenservices; Elk Grove (CA); On-site; USD 79,000 - 105,000; Full time

Benefits offered by this job

Flexible hours

Job summary

Entertainment Partners Inc. in Elk Grove, CA, seeks a Customer Success Specialist to drive sales-marketing outcomes with a hands-on, multichannel approach.

You will own customer journeys from initial pitch through to signature, working with product, operations, and creative teams to land deals and optimize messaging based on performance data. Ideal candidates bring 4 years of de-escalation experience, strong rapport-building, and a track record in sales/marketing near Elk Grove.

Qualifications

• 4 years of de-escalation practice.
• Strong rapport-building skills with a positive presence.
• Demonstrated wins in sales/marketing roles near Elk Grove, CA.
• Curiosity to read docs before asking.
• Practical command of omnichannel support; bonus for Five9.

Responsibilities

• Pitch, listen, adjust, and pitch again until the deal lands.
• Collaborate with product teams to position offerings in Elk Grove region.
• Coordinate cross-functional launches with creative, product, and operations.
• Qualify hard so the team chases real money.
• Manage social media calendars and community engagement.
• Carry the demo from screen-share to signature in one sitting.
• Test messaging variations and iterate based on data.
• Map buyer pain to the pitch deck, slide by slide.

Skills

De-escalation

Rapport-building

Omnichannel Support

Curiosity

Tools

Salesforce Service Cloud

Five9

Job description

Growth is a contact sport at Entertainment Partners Inc, and the Customer Success Specialist we want in Elk Grove, CA plays to win every quarter. Boiled down: full-time, $79,000 - $105,000, 4 years of Salesforce Service Cloud, and a seat at the table where Entertainment Partners Inc decisions get made.

Key Responsibilities

• Pitch, listen, adjust, and pitch again until the sales marketing deal lands
• Collaborate with product teams to position new offerings in the Elk Grove region
• Coordinate cross-functional launches with creative, product, and operations
• Qualify hard, so the mid-level team only chases real money
• Hands-on ownership of social media calendars and community engagement
• Carry the demo from screen-share to signature in one sitting
• Test messaging variations and iterate based on performance data
• Map buyer pain to Entertainment Partners Inc's pitch deck, slide by slide

What You'll Bring

• 4 years of De-escalation práctica, plus a hunger for what's next
• Strong rapport-building skills and a genuinely positive presence
• Demonstrated wins in sales marketing work somewhere near Elk Grove, CA
• The kind of curiosity that reads the docs before asking
• Practical command of Omnichannel Support, with bonus points for Five9

From an Elk Grove loft, Entertainment Partners Inc has built a high-trust reputation for solving sales marketing problems others quietly gave up on. Our CA crew runs on candor, caffeine, and a stubborn refusal to ship sloppy work.

Your compensation opens at $79,000 - $105,000, your mentor is waiting, your benefits are ready, and your hours are yours to flex.