Customer Success Manager

GrowthLab Inc; Elk Grove (CA); Hybrid; USD 111,000 - 165,000; Full time

Benefits offered by this job

Hybrid work

Generous PTO

Job summary

GrowthLab Inc in Elk Grove, CA is seeking a Customer Success Manager to drive renewals, expansions and revenue. You’ll partner with sales and finance to translate numbers into strategic opportunities and build lasting client relationships.

You’ll manage CRM records, forecast bookings, and cultivate referrals while thriving under deadlines. This hybrid role rewards initiative, ownership, and creative problem solving in a fast-paced environment.

Qualifications

• 7+ years of hands-on experience in a sales marketing role.
• Comfort presenting to a CA-wide audience without a script.
• Track record that proves you can solutions-focused ship under deadline pressure.

Responsibilities

• Map buyer pain to GrowthLab Inc's pitch deck, slide by slide.
• Talk numbers with finance, then talk vision with prospects.
• Pitch upsells that feel like favors, not invoices.
• Maintain accurate records in the CRM and forecast monthly bookings.
• Qualify hard, so the manager team only chases real money.
• Cultivate referral channels and strategic partnerships in Elk Grove.

Skills

Sales experience

Communication

CRM experience

Tools

CRM software

Job description

Join GrowthLab Inc and help us scale demand generation, brand awareness, and measurable revenue in Elk Grove, CA. Pair no-ego drive with 6 years and GrowthLab Inc returns $111,000 - $165,000, an Elk Grove base, and growth that outpaces the title.

Key Responsibilities

• Map buyer pain to GrowthLab Inc's pitch deck, slide by slide
• Talk numbers with finance, then talk vision with prospects
• Pitch upsells that feel like favors, not invoices
• Maintain accurate records in the CRM and forecast monthly bookings
• Qualify hard, so the manager team only chases real money
• Cultivate referral channels and strategic partnerships in Elk Grove

What You'll Bring

• Comfort presenting to a CA-wide audience without a script
• Around 7+ years of hands-on experience in a sales marketing role
• 8 years of learning when to trust the process and when to break it
• Track record that proves you can solutions-focused ship under deadline pressure

Joining GrowthLab Inc means joining an oddball-friendly group of professionals who push sales marketing forward from Elk Grove. Learning out loud is encouraged here, so share the Kustomer rabbit hole you fell down yesterday.

Expect $111,000 - $165,000, a hybrid Elk Grove office, generous PTO, and leaders who treat your development as a real priority.

We just reopened this Customer Success Manager req and are eager to meet new people.

Join the people at GrowthLab Inc who chose interesting work over a comfortable rut.