Customer Success Specialist

Capital Growth Partners; Rockford (IL); Hybride; USD 59 000 - 83 000; Plein temps

Avantages offerts par ce poste

Mentorship

Benefits package

Flexible schedule

Résumé du poste

Capital Growth Partners is seeking a Customer Success Specialist in Rockford, IL. This role owns the conversation from first touch to signed contract, and Email Support carries it the whole way.

Bring 4 years of sales marketing experience to a $59,000 - $83,000 role built around ownership, teamwork, and growth. Our Rockford office values the quiet contributor who makes everyone around them measurably better.

Qualifications

• 4 years of sales/marketing experience.
• Ability to thrive in a hybrid work environment.
• Strong organizational skills and multi-tasking.
• Track record of delivery in growing startups.

Responsabilités

• Write follow-ups that get answered.
• Run point on trade shows and pop-ups throughout IL.
• Coach team to value selling over discounting.
• Report on attribution and ROI for budget cycles.
• Coordinate with agencies to deliver campaigns on time and on budget.
• Share field intel to sharpen next quarter's ads.

Connaissances

Sales marketing experience

Teamwork

Growth mindset

Description du poste

A Customer Success Specialist at Capital Growth Partners owns the conversation from first touch to signed contract, and Email Support carries it the whole way. Bring 4 years of sales marketing experience to a $59,000 - $83,000 role built around ownership, teamwork, and growth.

Key Responsibilities

• Write follow-ups that get answered, not the ones that get ignored
• Run point on trade shows and pop-ups throughout IL
• Coach the Customer Success Specialist team off discounting and onto value selling
• Report on attribution and channel ROI to inform the $59,000 - $83,000 budget cycle
• Coordinate with agencies and vendors to deliver campaigns on time and on budget
• Hand marketing the field intel that sharpens next quarter's ads

What You'll Bring

• A collaborative mindset and genuine enthusiasm for teamwork
• A growth mindset that treats feedback as fuel, not threat
• Sharp organizational skills and an ability to juggle multiple workstreams
• A track record of joyfully-rigorous delivery in a hybrid structure

For all its collaborative ambition, Capital Growth Partners still operates like the scrappy Rockford startup that first cracked sales marketing years ago. Our Rockford office prizes the quiet contributor who makes everyone around them measurably better.

We do not just dangle $59,000 - $83,000; we back it with mentorship, a real benefits suite, and schedules that bend around Rockford, IL living.

Hiring for this position is live and moving quickly, with interviews already underway.