Customer Success Specialist

Business Excellence Corp; Aurora (IL); Sur place; USD 90 000 - 132 000; Plein temps

Résumé du poste

Business Excellence Corp is seeking a Senior Customer Success Specialist to drive growth and value-based selling in the Aurora, IL region. The role scales with you, with a stated pay target of $90,000–$132,000 at six years, plus a growth plan, mentor, and tailored benefits.

You will lead a customer success team, collaborate with product to position new offerings, and build a learning-obsessed sales-marketing backbone designed for long-term impact in Aurora. The role counts as live and hiring now.

Qualifications

• Empathy to deliver constructive feedback.
• Ability to work independently and in a tight-knit team.
• Comfort guiding sales conversations toward a decision.
• Humility to revise opinions when data argues back.
• Comfort with Aurora-based remote cadence.

Responsabilités

• Coach the Customer Success Specialist team off discounting and onto value selling.
• Grow Business Excellence Corp's proudly-imperfect footprint one earned introduction at a time.
• Collaborate with product teams to position new offerings in the Aurora region.
• Push People Management adoption so the IL team stops flying blind.
• Open doors in Aurora, IL that a senior title alone can't.
• Dig into Empathy funnels and fix the step where buyers vanish.

Connaissances

Empathy

Teamwork

Decision making

Data-driven

Remote work

Description du poste

Revenue targets at Business Excellence Corp are public, ambitious, and yours to own the moment you take this senior Customer Success Specialist role. Everything here scales with you — $90,000 - $132,000 at 6 years, sales marketing ownership soon after, and a Business Excellence Corp ladder above.

Key Responsibilities

• Coach the Customer Success Specialist team off discounting and onto value selling
• Grow Business Excellence Corp's proudly-imperfect footprint one earned introduction at a time
• Collaborate with product teams to position new offerings in the Aurora region
• Push People Management adoption so the IL team stops flying blind
• Open doors in Aurora, IL that a senior title alone can't
• Dig into Empathy funnels and fix the step where buyers vanish

What You'll Bring

• The kind of empathy that makes hard feedback land softly
• Ability to thrive both independently and as part of a tight-knit team
• Comfort steering sales marketing conversations toward a decision
• The humility to revise strong opinions when the data argues back
• Comfort with the remote cadence of an Aurora-based operation

Business Excellence Corp doesn't chase headlines; it just keeps building the learning-obsessed sales marketing backbone that Aurora, IL runs on. Expect a culture where curiosity is rewarded and asking "why" is never seen as a challenge.

You will see $90,000 - $132,000 on the offer, plus a growth plan, a mentor, and benefits tuned for life beyond the Aurora office.

We just refreshed it, so the sales marketing role counts as live and hiring.

Your People Management deserves a stage bigger than your current one, and Business Excellence Corp has it.