Customer Success & Sales Support Specialist

Aston Carter; Beaverton (OR); On-site; USD 30,000 - 42,000; Full time

Job summary

Aston Carter is seeking a Customer Service and Sales Support Specialist in Beaverton, OR to manage back-end order processing and multi-channel customer interactions. The role supports sales outreach to re-engage existing and past customers and offers a clear path to growth into an Account Manager position.

You will work in a collaborative corporate office with a small team, handling order entry, data integrity, and proactive issue resolution, while coordinating with sales and production for

Qualifications

• Experience with ERP systems such as NetSuite or SAP.
• Strong written and verbal communication.
• Proven ability to multitask in a fast-paced environment.
• Detail-oriented with accurate data entry and records management.

Responsibilities

• Collaborate in a small in-office team to support department goals.
• Process and enter customer orders in ERP accurately and efficiently (NetSuite, SAP).
• Enter and update order details to align with customer requirements.

Skills

Customer service

Multitasking

Communication

Attention to detail

Phone & email

Tools

NetSuite

SAP

CRM

Excel

Job description

Aston Carter is seeking a Customer Service and Sales Support Specialist in Beaverton, OR to manage back-end order processing and multi-channel customer interactions. The role supports sales outreach to re-engage existing and past customers and offers a clear path to growth into an Account Manager position.

You will work in a collaborative corporate office with a small team, handling order entry, data integrity, and proactive issue resolution, while coordinating with sales and production for