Strategic Major Accounts Coordinator

Pacific Office Automation Inc.; United States; On-site; USD 42,000 - 64,000; Full time

Job summary

Pacific Office Automation in Beaverton, OR is seeking a Major Account Specialist to support the inside sales team with administrative and operational duties, onboarding new customers, and ensuring accurate documentation. You will handle high-volume calls, maintain CRM data, collaborate across service, logistics, finance, and sales, and drive timely follow-up to deliver exceptional customer experiences.

This role offers growth within sales support or account management, with a strong emphasis on

Qualifications

• 2+ years of experience in administrative support, customer service, sales support, or account coordination.
• Strong proficiency with Microsoft Office (Excel, Word, Outlook).
• Excellent written and verbal communication skills.

Responsibilities

• Provide day-to-day administrative and operational support to the inside sales team.
• Manage new customer onboarding including account setup and coordination with internal teams.
• Process sales orders, service orders, and related documentation accurately and efficiently.
• Monitor and maintain customer accounts to ensure timely follow up and resolution.
• Answer high volume inbound phone calls and emails in a professional and timely manner.
• Update and maintain CRM systems and internal tracking spreadsheets.
• Coordinate with service, logistics, finance, and sales teams to ensure smooth customer experiences.
• Assist with reporting, documentation and special projects as requested by leadership.
• Troubleshoot customer issues and escalate when necessary to ensure prompt resolution.

Skills

Communication

Multitasking

Independent work

Tools

Microsoft Office

Job description

Pacific Office Automation in Beaverton, OR is seeking a Major Account Specialist to support the inside sales team with administrative and operational duties, onboarding new customers, and ensuring accurate documentation. You will handle high-volume calls, maintain CRM data, collaborate across service, logistics, finance, and sales, and drive timely follow-up to deliver exceptional customer experiences.

This role offers growth within sales support or account management, with a strong emphasis on