Customer Success & Order Management Specialist

Arkema Inc; Wauwatosa (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

Arkema Inc in Wauwatosa, WI, is seeking a Customer Service representative for their Durable Goods sector. This role involves managing the Sales Order Management process, ensuring customer satisfaction, and supporting account reconciliation.

The ideal candidate will have a Bachelor's degree in Business, Engineering, or Supply Chain. Proficiency in SAP, Excel, and PowerPoint, along with strong communication skills, are essential to succeed in this position.

Qualifications

• Bachelor's Degree, preferably in Business, Engineering, or Supply Chain.
• 1-3 years of relevant experience.
• Proficiency with Excel and PowerPoint.

Responsibilities

• Manage the Sales Order Management process and ensure customer satisfaction.
• Communicate issues and monitor orders for on-time delivery.
• Build relationships with customers and sales staff.

Skills

Communication skills

Problem-solving

Decision-making

Order management

Customer service

Education

Bachelor's Degree in Business, Engineering, or Supply Chain

Tools

Excel

PowerPoint

SAP

CRM

Salesforce

Job description

Arkema Inc in Wauwatosa, WI, is seeking a Customer Service representative for their Durable Goods sector. This role involves managing the Sales Order Management process, ensuring customer satisfaction, and supporting account reconciliation.

The ideal candidate will have a Bachelor's degree in Business, Engineering, or Supply Chain. Proficiency in SAP, Excel, and PowerPoint, along with strong communication skills, are essential to succeed in this position.