Customer Success Manager - Remote Growth & Partnerships

Energy Innovation Corp; Edison (NJ); Remote; USD 126,000 - 187,000; Full time

Benefits offered by this job

Parental leave

Stipend for tools and courses

Remote-first environment

Job summary

Energy Excellence Group in Edison, NJ is seeking a Customer Success Manager who thrives on curiosity about why customers buy and on turning insight into action. This contract role offers $126,000 - $187,000 annually with remote-first flexibility and a focus on high-impact sales marketing initiatives.

You'll lead efforts to optimize lead generation, upsell storytelling, and partner outreach across the Edison market, while ensuring messaging stays consistent from billboards to direct outreach.

Qualifications

• Experience using Help Scout to manage customer conversations.
• Knowledge of the New Jersey market.
• Ability to read a room under deadline pressure.
• Strong written and verbal communication.

Responsibilities

• Tune the ad creative until the sales marketing cost-per-lead drops.
• Mine upselling data for the high-trust story that wins the room.
• Carry the booth conversation past small talk into next steps.
• Manage event sponsorships and lead-capture programs across Edison, NJ.
• Hunt for partnership angles no one in Edison, NJ has tried.
• Keep the messaging consistent from Edison, NJ billboards to cold DMs.
• Test messaging variations and iterate based on performance data.
• Turn Energy Excellence Group's flexible differentiator into a thirty-second pitch.

Skills

Help Scout

NJ market knowledge

Reading the room

Under pressure thinking

Job description

Energy Excellence Group in Edison, NJ is seeking a Customer Success Manager who thrives on curiosity about why customers buy and on turning insight into action. This contract role offers $126,000 - $187,000 annually with remote-first flexibility and a focus on high-impact sales marketing initiatives.

You'll lead efforts to optimize lead generation, upsell storytelling, and partner outreach across the Edison market, while ensuring messaging stays consistent from billboards to direct outreach.