Customer Success Manager - EMEA (Fully Remote)

Energy Exemplar Pty Ltd; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Energy Exemplar Pty Ltd is seeking an experienced Account Manager to manage and grow a high-value customer portfolio across EMEA, building long-term partnerships with utilities, regulators, and energy companies.

You will drive retention and revenue growth through upsell and cross-sell initiatives, ensuring best-in-class adoption and satisfaction, and represent Energy Exemplar as a thought leader at industry events and forums, shaping product innovation as the voice of the customer.

Responsibilities

• Manage and grow a high-value customer portfolio across EMEA, building long-term partnerships with utilities, regulators, and energy companies.
• Drive retention and revenue growth through upsell and cross-sell initiatives, ensuring best-in-class adoption and satisfaction.
• Represent Energy Exemplar as a thought leader at EMEA industry events and forums, shaping product innovation as the voice of the customer.

Job description

• Manage and grow a high-value customer portfolio across EMEA, building long-term partnerships with utilities, regulators, and energy companies.
• Drive retention and revenue growth through upsell and cross-sell initiatives, ensuring best-in-class adoption and satisfaction.
• Represent Energy Exemplar as a thought leader at EMEA industry events and forums, shaping product innovation as the voice of the customer.