Customer Success Specialist

Energy Innovation Corp; Princeton (NJ); On-site; USD 94,000 - 132,000; Full time

Job summary

Energy Technologies LLC in Princeton, NJ is seeking a Customer Success Specialist who can read buyer hesitation and drive deals forward. You will own revenue, retention, and acquisition KPIs, and represent the company at trade shows and networking events. A strong NJ work history helps, along with coaching to enhance public speaking.

Starting salary ranges from $94,000 to $132,000, with coaching that grows your skills and a benefits package that supports life beyond work.

Qualifications

• 4+ years of sales marketing experience with a track record of driving results.
• Ability to surface buyer hesitancy and steer conversations to a decision.
• Experience building and monitoring KPIs tied to revenue, retention, and CAC.
• NJ work history or strong reasons you’ll thrive in Princeton, NJ.

Responsibilities

• Set and monitor KPIs tied to revenue, retention, and acquisition cost.
• Represent Energy Technologies LLC at trade shows, conferences, and local networking events.
• Own the post-sale check-in to turn clients into references.
• Identify and pursue new business opportunities throughout NJ.
• Convert webinar attendees into sales marketing demos within 48 hours.

Skills

Sales & Marketing Experience

KPI Management

Client Relationship Management

Public Speaking

Job description

Energy Technologies LLC is searching Princeton for a Customer Success Specialist who reads a buyer's hesitation before the buyer does. Lean on 4+ years of sales marketing expertise to own projects, collaborate with a sharp team, and earn $94,000 - $132,000.

Key Responsibilities

• Set and monitor KPIs tied to revenue, retention, and acquisition cost
• Represent Energy Technologies LLC at trade shows, conferences, and local networking events
• Own the post-sale check-in that turns clients into references
• Identify and pursue new business opportunities throughout NJ
• Convert webinar attendees into sales marketing demos within 48 hours

What You'll Bring

• The reflex to surface risk before it surfaces itself
• Comfort steering sales marketing conversations toward a decision
• Proven follow-through, measured in shipped things rather than good intentions
• A NJ work history, or strong reasons you'll thrive here anyway

Energy Technologies LLC has made Princeton, NJ synonymous with high-growth, dependable sales marketing work that outlasts the hype cycles. We prize follow-through: when someone here commits to something, the team can count on it.

From the $94,000 - $132,000 starting line, expect coaching that grows your Public Speaking and benefits that quietly cover the rest of life.

Our hiring manager is personally reviewing every Customer Success Specialist application that comes in.