Customer Success Manager

Energy Innovation Corp; Edison (NJ); Remote; USD 126,000 - 187,000; Full time

Benefits offered by this job

Parental leave

Stipend for tools and courses

Remote-first environment

Job summary

Energy Excellence Group in Edison, NJ is seeking a Customer Success Manager who thrives on curiosity about why customers buy and on turning insight into action. This contract role offers $126,000 - $187,000 annually with remote-first flexibility and a focus on high-impact sales marketing initiatives.

You'll lead efforts to optimize lead generation, upsell storytelling, and partner outreach across the Edison market, while ensuring messaging stays consistent from billboards to direct outreach.

Qualifications

• Experience using Help Scout to manage customer conversations.
• Knowledge of the New Jersey market.
• Ability to read a room under deadline pressure.
• Strong written and verbal communication.

Responsibilities

• Tune the ad creative until the sales marketing cost-per-lead drops.
• Mine upselling data for the high-trust story that wins the room.
• Carry the booth conversation past small talk into next steps.
• Manage event sponsorships and lead-capture programs across Edison, NJ.
• Hunt for partnership angles no one in Edison, NJ has tried.
• Keep the messaging consistent from Edison, NJ billboards to cold DMs.
• Test messaging variations and iterate based on performance data.
• Turn Energy Excellence Group's flexible differentiator into a thirty-second pitch.

Skills

Help Scout

NJ market knowledge

Reading the room

Under pressure thinking

Job description

The Customer Success Manager role at Energy Excellence Group rewards curiosity about why people buy as much as skill at making them. Sized right for 8 years of Persuasion, this NJ role pays $126,000 - $187,000 and opens a path you actually want to walk.

Key Responsibilities

• Tune the ad creative until the sales marketing cost-per-lead drops
• Mine Upselling data for the high-trust story that wins the room
• Carry the booth conversation past small talk into next steps
• Manage event sponsorships and lead-capture programs across Edison, NJ
• Hunt for partnership angles no one in Edison, NJ has tried
• Keep the messaging consistent from Edison, NJ billboards to cold DMs
• Test messaging variations and iterate based on performance data
• Turn Energy Excellence Group's flexible differentiator into a thirty-second pitch

What You'll Bring

• Manager mastery of Help Scout, validated by people who'd hire you again
• A NJ sensibility, or genuine curiosity about this market
• Sound instincts for reading a room you've never been in before
• Clear thinking under the kind of pressure Edison, NJ deadlines bring

Energy Excellence Group is where curious, high-growth people come to build the future of sales marketing. Our Edison office prizes the quiet contributor who makes everyone around them measurably better.

Count on $126,000 - $187,000, remote-first flexibility, parental leave, and a stipend for the tools and courses you need.

The search is live, the seat is funded, and we are interviewing this week.

This contract opening in Edison is built for someone like you, so don't let it pass.