Customer Service Manager

StartupForge; Trenton (NJ); On-site; USD 107,000 - 162,000; Part time

Job summary

StartupForge in Trenton, NJ seeks a Customer Service Manager to close deals, build relationships, and lead sales marketing efforts on a flexible part-time basis. The role requires 6+ years in sales marketing, with 8+ years leading projects end to end and 7+ years navigating corporate politics.

You will craft multi-channel campaigns, manage CRM-driven forecasts, and expand in the local territory. The compensation ranges from $107,000 to $162,000 annually, with mentorship and growth paths, and a

Qualifications

• 6+ years in sales marketing.
• 8+ years steering sales marketing projects end to end.
• 7+ years navigating sales marketing politics.
• Customer-focused and interpersonal strengths.

Responsibilities

• Write follow-ups that get answered and move deals forward.
• Beat the prior quarter's revenue target while protecting the pipeline.
• Develop and execute multi-channel campaigns that generate qualified leads.
• Test messaging variations and iterate based on performance data.
• Feed SLA signals to identify buyers ready now.
• Build territory plans across Trenton, NJ and manage CRM for forecasting.

Skills

Customer focus

Interpersonal skills

Adaptability

CRM & forecasting

Tools

CRM

Job description

If you live for the thrill of closing deals and building relationships, this Customer Service Manager opening is built for you. If you have 6 years in sales marketing, this part-time job offers $107,000 - $162,000 plus the room to lead and grow.

Key Responsibilities

• Write follow-ups that get answered, not the ones that get ignored
• Beat last quarter's $107,000 - $162,000 number without burning the pipeline
• Develop and execute multi-channel campaigns that drive qualified leads for StartupForge
• Test messaging variations and iterate based on performance data
• Feed sales the SLA Management signals that say a buyer is ready now
• Build territory plans that maximize coverage across Trenton, NJ
• Keep the CRM honest so forecasts at StartupForge mean something

What You'll Bring

• Customer-focused outlook with strong interpersonal skills
• Flexibility to adapt your approach as business needs evolve
• 8 or more years steering sales marketing projects end to end
• Curiosity that outpaces your current job description
• 7+ years navigating the politics that sales marketing work attracts

You can trace a lot of NJ's sales marketing momentum back to a clarity-seeking little team called StartupForge in Trenton. We move fast on SLA Management but slow down whenever someone says they feel rushed past good judgment.

Pay is $107,000 - $162,000, growth is structured, mentorship is personal, and the flexible part-time schedule is non-negotiable in your favor.