Customer Success Manager

CodeCraft Solutions; Joplin (MO); Vor Ort; USD 86.000 - 125.000; Vollzeit

Zusammenfassung

CodeCraft Solutions is seeking a Customer Success Manager to interpret the Joplin market and rewrite the playbook when numbers demand it. The role rewards what you've built—7+ years in Adaptability—with a salary range of $86,000 to $125,000 and a voice in company strategy.

You'll lead field intel, chase warm referrals, and tailor messages to MO buyers, while mentoring junior reps and scripting webinars to grow the top of funnel. Based in MO, no relocation required.

Qualifikationen

• 6+ years building expertise within the sales/marketing space.
• Strong outbound calling and customer-focused approach.
• Experience with market insight and demand generation in B2B.
• Mentorship and outreach cadence experience.

Aufgaben

• Market-field intelligence management to sharpen next quarter's ads.
• Generate warm referrals before competitors in Joplin.
• Analyze MO buyers' buying signals and capitalize on them.
• Bridge Adaptability reporting with executive storytelling.
• Win back at-risk accounts previously held by the last manager.
• Mentor junior reps on outreach cadence and objections.
• Script webinars to fill the top of the funnel.
• Walk the Joplin, MO territory and map it thoroughly.

Kenntnisse

Outbound Calling

Churn Reduction

Customer-focused outlook

Sales Marketing Experience

Jobbeschreibung

CodeCraft Solutions needs a Customer Success Manager who can read a market like Joplin and rewrite the playbook when the numbers demand it. The manager role rewards what you've built — 7 years of Adaptability — with $86,000 - $125,000 and a voice in CodeCraft Solutions strategy.

Key Responsibilities

• Hand marketing the field intel that sharpens next quarter's ads
• Chase down warm referrals before competitors in Joplin get the call
• Decode why MO buyers say yes and double down on it
• Bridge Adaptability reporting and the story your CMO needs to hear
• Win back the accounts a previous Customer Success Manager let slip
• Mentor junior reps on outreach cadence and objection handling
• Script the webinar that fills the sales marketing top of funnel
• Walk the Joplin, MO territory and know it better than the map

What You'll Bring

• Practical command of Outbound Calling, with bonus points for Churn Reduction
• At least 6 years building expertise within the sales marketing space
• Customer-focused outlook with strong interpersonal skills
• A CodeCraft Solutions mindset: scrappy today, scalable tomorrow

For over 6 years, CodeCraft Solutions has built deeply-bought-in solutions that help teams in Joplin, MO get more done. You'll never have to guess where you stand with your manager in this contract role.

We start the conversation at $86,000 - $125,000 and end it with mentorship, benefits, and the flexibility to grow without relocating from MO.

We are reviewing Kustomer and Process Improvement backgrounds on a daily basis for this seat.

Got 8 of sales marketing experience itching for a new home? This is the door.