Remote Customer Success Manager | Growth & Retention

Egreenservices; Trenton (NJ); Remote; USD 112,000 - 164,000; Full time

Benefits offered by this job

Hands-on mentorship

Flexible hours

Job summary

GrowthTech Inc. is seeking a Customer Success Manager to build a New Jersey territory from a list of names and drive ownership of post-sale success. The role offers remote hours and a compensation range of $112,000 to $164,000 annually.

Ideal candidates have 8+ years in a similar CS Manager role and strong experience with HubSpot Service Hub, CRM funnels, and data-driven campaigning. Expect mentorship and flexible scheduling aligned with NJ talent.

Qualifications

• 8+ years operating in a similar Customer Success Manager position.
• Public Speaking experience with audiences of varying sizes.
• Experience using HubSpot Service Hub for customer success workflows.
• Ability to translate customer insights into actionable campaigns.

Responsibilities

• Dig into CRM funnels and fix the step where buyers vanish.
• Tune the ad creative until the sales marketing cost-per-lead drops.
• Set the weekly cadence that keeps GrowthTech Inc reps accountable.
• Collaborate with product teams to position new offerings in the Trenton region.
• Spot which Trenton accounts are about to churn and win them back.
• Translate customer insights into sharper campaign briefs.

Skills

Public Speaking

HubSpot Service Hub

Storytelling

Churn prevention

Sales process

Tools

CRM Software

Job description

GrowthTech Inc. is seeking a Customer Success Manager to build a New Jersey territory from a list of names and drive ownership of post-sale success. The role offers remote hours and a compensation range of $112,000 to $164,000 annually.

Ideal candidates have 8+ years in a similar CS Manager role and strong experience with HubSpot Service Hub, CRM funnels, and data-driven campaigning. Expect mentorship and flexible scheduling aligned with NJ talent.