Customer Service Manager

Energy Innovation Corp; Costa Mesa (CA); On-site; USD 126,000 - 206,000; Full time

Benefits offered by this job

Mentorship

Benefits

Flexibility in CA living

Job summary

GrowthTech Solutions in Costa Mesa, CA is seeking a Customer Service Manager to mentor reps, qualify opportunities, and design landing pages that convert traffic into customers. The role emphasizes ownership of outcomes and close collaboration with a team that values real revenue growth in the Costa Mesa market.

You will lead onboarding improvements, leverage CSAT data, and drive cross-functional initiatives to win deals and expand the CA footprint.

Qualifications

• Ability to learn new sales marketing systems quickly and apply them effectively.
• Strong multitasking ability without sacrificing quality.
• Clarity of thought that shows up in tidy documentation.
• Comfortable presenting ideas to stakeholders at every level.

Responsibilities

• Mentor junior reps on outreach cadence and objection handling.
• Qualify hard, so the manager team only chases real money.
• Design landing pages and conversion funnels that turn traffic into customers.
• Sniff out the Customer Onboarding gap that's leaking deals at handoff.
• Mine CSAT Reporting data for the outcome-focused story that wins the room.
• Chase the sales marketing whitespace no rep in CA has worked.
• Coach junior reps through their first goal-oriented negotiation.
• Build and nurture relationships with prospects across the Costa Mesa, CA market.

Skills

Learn new systems

Multitasking

Clarity in documentation

Stakeholder communication

Job description

Selling isn't about pressure here; GrowthTech Solutions's Customer Service Manager earns trust in Costa Mesa and lets the deal close itself. Earn $126,000 - $206,000, own outcomes, and grow your sales marketing career with a team that values 6 years of real experience.

Key Responsibilities

• Mentor junior reps on outreach cadence and objection handling
• Qualify hard, so the manager team only chases real money
• Design landing pages and conversion funnels that turn traffic into customers
• Sniff out the Customer Onboarding gap that's leaking deals at handoff
• Mine CSAT Reporting data for the outcome-focused story that wins the room
• Chase the sales marketing whitespace no rep in CA has worked
• Coach junior reps through their first goal-oriented negotiation
• Build and nurture relationships with prospects across the Costa Mesa, CA market

What You'll Bring

• Ability to learn new sales marketing systems quickly and apply them effectively
• Strong multitasking ability without sacrificing quality
• Clarity of thought that shows up in tidy documentation
• Comfortable presenting ideas to stakeholders at every level

There's a reason sales marketing leaders keep calling GrowthTech Solutions: this no-ego Costa Mesa, CA team simply refuses to ship anything mediocre. Burnout is treated as a system bug at GrowthTech Solutions, not a badge of inclusive honor.

We frame the offer around growth: $126,000 - $206,000 today, mentorship now, benefits always, and the flexibility to live well in CA.

We just reopened this Customer Service Manager req and are eager to meet new people.