Customer Success Manager

Energy Innovation Corp; Johnson City (TN); On-site; USD 82,000 - 135,000; Full time

Benefits offered by this job

Learning stipends

Flexible Johnson City hours

Job summary

Advisory Plus Corp in Johnson City, TN is seeking a Customer Success Manager who blends sharp analytics with persuasive communication. This open, funded role emphasizes sales marketing ownership and ROI reporting, with a compensation range of $82,000–$135,000 and internship hours.

You will drive stakeholder engagement, collaborate with product teams, and help position new offerings in the Johnson City region.

Qualifications

• Ask insightful questions to understand what would change a prospect's mind.
• Remain calm when a Johnson City client changes scope mid-stream.
• Proven follow-through, measured in shipped results.
• Customer-centric attitude and eagerness to learn new skills.
• Communicate clearly and disagree respectfully when needed.

Responsibilities

• Push Stakeholder Management adoption so the TN team stops flying blind
• Collaborate with product teams to position new offerings in the Johnson City region
• Open doors in Johnson City, TN that a manager title alone can’t
• Report on attribution and channel ROI to inform the $82,000 - $135,000 budget cycle
• Carry the brand voice into every cold call and every caption
• Coach the Customer Success Manager team off discounting and onto value selling
• Craft compelling messaging tailored to sales marketing buyers and decision-makers

Skills

Questioning mindset

Calm under changes

Follow-through

Customer-centric

Effective communicator

Job description

An oddball-friendly Customer Success Manager thrives here by blending sharp analytics with a genuine talent for persuasion. What sets the offer apart is trust — $82,000 - $135,000 and internship hours are nice, but the sales marketing ownership is the headline.

Key Responsibilities

• Push Stakeholder Management adoption so the TN team stops flying blind
• Collaborate with product teams to position new offerings in the Johnson City region
• Open doors in Johnson City, TN that a manager title alone can’t
• Report on attribution and channel ROI to inform the $82,000 - $135,000 budget cycle
• Carry the brand voice into every cold call and every caption
• Coach the Customer Success Manager team off discounting and onto value selling
• Craft compelling messaging tailored to sales marketing buyers and decision-makers

What You'll Bring

• The instinct to ask "what would change your mind?" before debating
• Demonstrated calm when a Johnson City, TN client changes scope mid-stream
• Proven follow-through, measured in shipped things rather than good intentions
• A customer-centric attitude and eagerness to learn new skills
• A communicator who can disagree without making it personal

We started Advisory Plus Corp in a Johnson City garage because the sales marketing status quo deserved an agile reckoning. We move fast on Account Management but slow down whenever someone says they feel rushed past good judgment.

At Advisory Plus Corp the paycheck opens at $82,000 - $135,000 and the perks, from learning stipends to flexible Johnson City, TN hours, only widen from there.

This is an open, funded role that we intend to fill in the coming weeks.