Customer Success Specialist

Energy Innovation Corp; Scottsdale (AZ); Hybrid; USD 69,000 - 104,000; Full time

Job summary

StartupPlus Inc is seeking a Customer Success Specialist in Scottsdale, AZ. The role blends creative and data-driven approaches to drive partnerships and outbound sales marketing results.

You will own projects from concept to delivery, writing copy for ads and emails, and building a scalable outbound scoring model. Remote-native, with the option to commute to Scottsdale as needed.

Qualifications

• Proven Intercom results, ideally in Scottsdale, AZ.
• Comfort owning projects from concept through delivery.
• Bias toward asking the dumb question before the expensive mistake.

Responsibilities

• Hunt for partnership angles no one in Scottsdale, AZ has tried.
• Write copy for ads, emails, and web pages that converts sales marketing traffic.
• Pair a $69,000 - $104,000 quota with the discipline to forecast it straight
• Turn StartupPlus Inc's differentiator into a thirty-second pitch
• Stand up an outbound calling-driven scoring model used by the team
• Use Salesforce Service Cloud and Conflict Resolution tools to automate and scale outbound efforts

Skills

Intercom results

Ownership mentality

Questioning mindset

Scottsdale experience

Tools

Salesforce Service Cloud

Live Chat Tools

Conflict Resolution Tools

Intercom

Job description

Our marketing organization is growing fast, and we need a Customer Success Specialist who pairs creative instincts with hard data. Frame it as StartupPlus Inc trusting your 4 years with $69,000 - $104,000, a sales marketing mandate, and the room to grow into leadership.

Key Responsibilities

• Hunt for partnership angles no one in Scottsdale, AZ has tried
• Write copy for ads, emails, and web pages that converts sales marketing traffic
• Pair a $69,000 - $104,000 quota with the discipline to forecast it straight
• Turn StartupPlus Inc's hardworking differentiator into a thirty-second pitch
• Stand up an Outbound Calling-driven scoring model the whole team believes
• Use Salesforce Service Cloud and Conflict Resolution tools to automate and scale outbound efforts

What You'll Bring

• Comfortable owning projects from concept through delivery
• Comfort owning the unglamorous middle of a freelance project
• Proven Intercom results, ideally seasoned in Scottsdale, AZ
• Eagerness to take ownership and run with new responsibilities
• A bias toward asking the dumb question before the expensive mistake
• Willingness to commute to Scottsdale, AZ or work flexibly as needed
• Mid-level mastery of Live Chat Support, validated by people who'd hire you again

StartupPlus Inc turned a frustration with sales marketing into a quality-focused business that now serves customers far beyond AZ. Kindness and high standards live together comfortably on this remote-native Scottsdale team.

Compensation lands at $69,000 - $104,000, mentorship is built in, and the path from here to senior sales marketing work is mapped, not vague.

Current and accurate as of this visit, the freelance opening stands ready.