Customer Success Manager

Energy Innovation Corp; Asheville (NC); Vor Ort; USD 90.000 - 135.000; Vollzeit

Benefits dieser Stelle

Mentorship program

Career path mapping

Zusammenfassung

Growth Partners in Asheville is seeking a Customer Success Manager for an internship-like leadership track. You will own outcomes, mentor peers, and help create demand while driving deals signed.

The compensation ranges from $90,000 to $135,000 annually, with built-in mentorship and a mapped path to senior sales roles. This role emphasizes active listening, conflict resolution, and collaboration across teams.

Qualifikationen

• Attention to detail in every deliverable and communication.
• Self-direction to work independently in a fast-paced environment.
• Reliability to reduce micromanagement and enable team autonomy.
• Strong instincts for reading a room and adapting to stakeholders.

Aufgaben

• De-escalate and rank hot leads using insight and judgment.
• Move conversations from initial talks to next steps with prospects.
• Keep CRM data clean to improve forecast accuracy.
• Identify Asheville accounts at risk of churn and win them back.
• Discuss numbers with finance and align on vision with prospects.

Kenntnisse

Meticulous attention to detail

Self-direction

Reliability

Reading a room

Tools

Jira Service Management

Jobbeschreibung

We measure success in Growth Partners's Customer Success Manager chair by deals signed and demand created, not slides polished. The right purpose-led candidate will own outcomes, mentor peers, and earn $90,000 - $135,000 in this manager internship position.

Key Responsibilities

• Pair De-escalation insight with gut feel to rank the hottest leads
• Carry the booth conversation past small talk into next steps
• Keep the CRM honest so forecasts at Growth Partners mean something
• Spot which Asheville accounts are about to churn and win them back
• Talk numbers with finance, then talk vision with prospects

What You'll Bring

• Meticulous attention to detail across every deliverable
• Self-direction that survives a quiet Slack channel
• The reliability that lets a manager stop checking in
• Sound instincts for reading a room you've never been in before

Rooted in Asheville and restless by nature, Growth Partners keeps reinventing how Active Listening and Conflict Resolution fit together. We pair junior and senior folks on purpose so Jira Service Management knowledge stops hoarding in one head.

Compensation lands at $90,000 - $135,000, mentorship is built in, and the path from here to senior sales marketing work is mapped, not vague.

The posting clock reset today, so the Customer Success Manager window is wide open.