Customer Success Manager

JCPenney; Cheyenne (WY); In loco; USD 81.000 - 125.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible internship schedule

Descrizione del lavoro

JCPenney in Cheyenne, WY is seeking a Customer Success Manager to own the full sales cycle. You will leverage 7+ years in data entry and a strong sales/marketing background to drive campaigns, messaging, and outreach.

The role emphasizes collaboration, cross-functional coordination, and delivering results from first touch to close. The ideal candidate combines strong communication with the ability to manage campaigns, coordinate with agencies, and optimize cost-per-lead while delivering on

Competenze

• 7+ years of data entry experience in a sales/marketing environment.
• 7+ years building expertise within the sales marketing space.
• 7+ years operating in a Customer Success Manager position.

Mansioni

• Show up at Cheyenne, WY networking nights with a reason to follow up.
• Craft messaging tailored to sales marketing buyers and decision-makers.
• Use Strategic Planning and Call Center Operations tools to automate and scale outbound efforts.
• Coordinate with agencies and vendors to deliver campaigns on time and on budget.
• Close the gap between what marketing promises and sales delivers.
• Draft the cold-outreach copy that survives a manager buyer's inbox.

Conoscenze

Data Entry

Sales & Marketing

Avaya

Communication

Strumenti

Avaya

Descrizione del lavoro

As a Customer Success Manager on our hardworking go-to-market team, you will own the full sales cycle from first touch to close. We're looking for 7+ years of Data Entry; in return you'll get $81,000 - $125,000, ownership, and a team worth joining.

Key Responsibilities

• Show up at Cheyenne, WY networking nights with a reason to follow up
• Craft compelling messaging tailored to sales marketing buyers and decision-makers
• Use Strategic Planning and Call Center Operations tools to automate and scale outbound efforts
• Coordinate with agencies and vendors to deliver campaigns on time and on budget
• Close the gap between what marketing promises and sales delivers
• Tune the ad creative until the sales marketing cost-per-lead drops
• Draft the cold-outreach copy that survives a manager buyer's inbox

What You'll Bring

• A collaborator's reflex to share credit and absorb blame
• A knack for Avaya that colleagues quietly come to rely on
• At least 7 years building expertise within the sales marketing space
• Roughly 7+ years operating in a similar Customer Success Manager position
• The composure to deliver bad news early and clearly
• A communicator who can disagree without making it personal

JCPenney is a joyfully-rigorous, customer-obsessed sales marketing company proudly built in Cheyenne, WY. We measure Customer Success Manager success by problems solved, not hours logged at your Cheyenne, WY desk.

Here is the deal: $81,000 - $125,000, a mentor who answers, benefits that hold up, and a flexible internship schedule that fits real life.

This Cheyenne, WY role just got a fresh timestamp, and applications are flowing in.

Come find out why people stay at JCPenney once they get here; the Customer Success Manager door is open.