Customer Specialist in Training: Hands-On Car Experience

CarMax; Covington (LA); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Sick time (state dependent)

Vacation time

Floating holiday

Job summary

CarMax in Covington, LA is seeking a Customer Specialist in Training to deliver a trusted, customer-first experience across sales, appraisals, and servicing. You will learn the end-to-end process while handling paperwork, service coordination, and cross-team collaboration.

The role emphasizes integrity, teamwork, and strong communication as you balance customer needs with CarMax policies and EH&S guidelines. A path to growth awaits in a fast-paced retail environment.

Qualifications

• Strong communication and customer service skills.
• Ability to build relationships and solve problems for customers.
• Demonstrated integrity, respect, and teamwork in fast-paced settings.
• Ability to manage multiple tasks and meet deadlines.
• Detail-oriented with accuracy in data handling.

Responsibilities

• Guide customers through sales, appraisals, testing, and financing processes.
• Perform vehicle condition assessments and document findings for appraisals.
• Manage inventory checks, check-in, scanning, and reconciliation.
• Conduct cosmetic inspections to meet CarMax Quality Standards.
• Handle paperwork, reports, and payments with accuracy.

Skills

Strong communication

Customer service

Teamwork

Attention to detail

Multitasking

Education

High School Diploma or equivalent

Valid driver's license

Tools

Microsoft Office Suite

Job description

CarMax in Covington, LA is seeking a Customer Specialist in Training to deliver a trusted, customer-first experience across sales, appraisals, and servicing. You will learn the end-to-end process while handling paperwork, service coordination, and cross-team collaboration.

The role emphasizes integrity, teamwork, and strong communication as you balance customer needs with CarMax policies and EH&S guidelines. A path to growth awaits in a fast-paced retail environment.