Customer Experience Specialist (In Training)

CarMax Inc.

East Meadow (NY)

In loco

USD 28.000 - 43.000

Tempo pieno

5 giorni fa

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Vantaggi offerti da questo lavoro

Monthly team-based bonus

Benefits package

Descrizione del lavoro

CarMax Inc. seeks a Customer Specialist in Training to guide customers through sales, appraisals, tests, and financing while upholding CarMax quality standards. You will help document vehicle conditions, support inventory processes, and contribute to a smooth customer journey.

Responsibilities include coordinating service appointments, assisting with paperwork, and maintaining accurate records. A high school diploma and a valid driver’s license are required, with an emphasis on integrity and

Competenze

High School Diploma or equivalent required.
Strong communication and customer service skills.
Able to read and transcribe data accurately.
Ability to lift up to 25 lbs and handle multiple tasks.

Mansioni

Deliver exceptional customer service by guiding customers through sales, appraisals, test drives, and financing applications.
Conduct accurate vehicle condition assessments and document findings for appraisals.
Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards.
Handle administrative tasks like printing reports, paperwork, and payments.
Coordinate service appointments and review repair orders for accurate billing.