Customer Experience Specialist in Training

CarMax; Hartford (CT); Sur place; USD 26 000 - 39 000; Plein temps

Avantages offerts par ce poste

Paid sick leave

Paid vacation

Holiday pay

Résumé du poste

CarMax is seeking a Customer Specialist in Training to guide customers through buying, selling, or servicing vehicles, providing a transparent, hassle-free experience. You will learn hands-on across sales, appraisals, paperwork, and repair coordination, while upholding CarMax's values in a fast-paced setting.

You will participate in a structured training path that emphasizes teamwork, accuracy, and exceptional service.

Qualifications

• Must have strong communication and presentation skills.
• Able to build lasting relationships and win-win solutions for customers.
• Demonstrates integrity, respect, and teamwork in a fast-paced environment.
• Balances customer needs with business goals and follows processes accurately.
• Excellent at managing multiple tasks and meeting deadlines.

Responsabilités

• Deliver exceptional customer service through sales, appraisals, test drives, and financing applications.
• Conduct vehicle condition assessments and document for appraisals; communicate findings to Buyers.
• Manage inventory: check-in, scanning, and reconciliation.
• Perform cosmetic inspections to meet CarMax Quality Standards.
• Handle administrative tasks: printing reports, paperwork, and payments.

Connaissances

Communication

Relationship building

Integrity

Teamwork

Attention to detail

Multitasking

Data entry

Formation

High School Diploma or equivalent

Valid driver's license

Outils

Microsoft Office Suite (Word/Excel/PowerPoint)

Description du poste

CarMax is seeking a Customer Specialist in Training to guide customers through buying, selling, or servicing vehicles, providing a transparent, hassle-free experience. You will learn hands-on across sales, appraisals, paperwork, and repair coordination, while upholding CarMax's values in a fast-paced setting.

You will participate in a structured training path that emphasizes teamwork, accuracy, and exceptional service.