Customer Solutions Scheduler

YDU JC Air Cond & Ref Inc.- Dubai; Milwaukee (WI); On-site; USD 3,192,000 - 4,371,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Comprehensive benefits

Health insurance

401(k) with company match

Job summary

Johnson Controls seeks a detail-oriented service scheduling coordinator to manage customer requests, assign technicians, and ensure timely service completion. You will work with district management to meet customer expectations and maximize profitability.

Ideal candidates have 2–4 years in service operations or scheduling, with strong communication and organizational skills. Competitive benefits and paid training are offered in a full-time role.

Qualifications

• Associates degree preferred; HS diploma or equivalent required.
• Experience in service operations management and/or scheduling (2–4 years) preferred.
• Strong organizational and detail-oriented skills; ability to multitask.

Responsibilities

• Coordinate customer service requests from initiation to completion.
• Match technicians or team leads to customer needs and communicate plans.
• Follow up to ensure customer satisfaction and accurate billing.

Skills

Service operations

Service scheduling

Customer service

Education

Associates degree

High school diploma

Job description

Johnson Controls seeks a detail-oriented service scheduling coordinator to manage customer requests, assign technicians, and ensure timely service completion. You will work with district management to meet customer expectations and maximize profitability.

Ideal candidates have 2–4 years in service operations or scheduling, with strong communication and organizational skills. Competitive benefits and paid training are offered in a full-time role.