Client Services Scheduler | Resource Coordinator

Johnson Controls; Sioux Falls (SD); On-site; USD 27,786 - 41,328; Full time

Job summary

Johnson Controls in Sioux Falls is seeking a Service Scheduling Coordinator to manage customer service requests effectively. The ideal candidate will ensure timely technician assignment and maintain communication with customers while overseeing service operations.

Preferred qualifications include a high school diploma, with an associate’s degree being advantageous. This role offers a competitive salary range of $20.17 - $30 per hour based on experience and qualifications.

Qualifications

• 2-5 years of service industry experience managing operations.
• Ability to work independently and with attention to detail.
• Experience in handling multiple tasks and projects.

Responsibilities

• Receive and schedule customer calls for service.
• Manage schedule of assigned technicians.
• Coordinate labor scheduling to align technician to customer needs.

Skills

Organizational skills

Interpersonal skills

Customer service

Education

High school diploma or equivalent

Associate’s degree preferred

Job description

Johnson Controls in Sioux Falls is seeking a Service Scheduling Coordinator to manage customer service requests effectively. The ideal candidate will ensure timely technician assignment and maintain communication with customers while overseeing service operations.

Preferred qualifications include a high school diploma, with an associate’s degree being advantageous. This role offers a competitive salary range of $20.17 - $30 per hour based on experience and qualifications.