Customer Service Supervisor — Lead & Train Team (4-Day Week Option)

Wawa; Milford (OH); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) + matching

Education Assistance Program

Store discounts

Paid time off

Job summary

Wawa in Milford, OH is seeking a Customer Service Supervisor to lead front-line teams, deliver outstanding service, and support store operations.

You will train associates, drive sales, manage cash, inventory, safety, and ensure policy adherence while maintaining a welcoming environment for customers.

We offer comprehensive benefits and opportunities for professional growth within a team‑oriented, service-driven culture.

Qualifications

• High school diploma or GED required.
• Strong customer service, relationship-building, and communication skills.
• Supervisory experience preferred in retail or food service.

Responsibilities

• Deliver outstanding customer service and resolve inquiries promptly.
• Support and collaborate with leadership to achieve store goals.
• Lead, motivate, and train associates to drive sales and performance.
• Ensure consistent execution of customer service programs and store policies.
• Manage cash processes, inventory, vendor check-ins, and store safety.
• Maintain accurate inventory with cycle counts and smart ordering.

Skills

Customer service

Leadership

Communication

Team training

Education

High School Diploma or GED

Job description

Wawa in Milford, OH is seeking a Customer Service Supervisor to lead front-line teams, deliver outstanding service, and support store operations.

You will train associates, drive sales, manage cash, inventory, safety, and ensure policy adherence while maintaining a welcoming environment for customers.

We offer comprehensive benefits and opportunities for professional growth within a team‑oriented, service-driven culture.