Customer Service Supervisor: Lead Team, Elevate Service

Wawa, Inc; Tampa (FL); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Mental health benefits

ESOP

401k with match

Education assistance

Store discounts

Paid time off

Parental leave

Wellness programs

Job summary

Wawa, Inc. in Tampa, FL is seeking a Customer Service Supervisor (CSS) to lead store customer service and support operations.

You will work with peer supervisors and store leaders to deliver exceptional service, boost sales, and keep the store safe and stocked. As CSS you will train and motivate associates, resolve inquiries promptly, and ensure consistent execution of service programs and store technology.

Qualifications

• Delivers outstanding customer service and resolves inquiries promptly.
• Leads, motivates, and trains associates to drive sales and performance during shifts.
• Ensures consistent execution of customer service programs, policies, and store technology.

Responsibilities

• Lead, motivate, and train Associates to drive sales and performance during shift.
• Ensure consistent execution of customer service programs, policies, and store technology components.
• Manage cash processes, inventory, vendor check-ins, and store safety.

Skills

Customer service

Leadership

Training

Cash handling

Inventory management

Job description

Wawa, Inc. in Tampa, FL is seeking a Customer Service Supervisor (CSS) to lead store customer service and support operations.

You will work with peer supervisors and store leaders to deliver exceptional service, boost sales, and keep the store safe and stocked. As CSS you will train and motivate associates, resolve inquiries promptly, and ensure consistent execution of service programs and store technology.