Customer Service Supervisor - Lead Store Team (4-Day Week)

Wawa, Inc.; Milton (FL); Vor Ort; USD 29.000 - 40.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

401(k) + matching

Education Assistance Program

Store discounts

Paid time off

Zusammenfassung

Wawa, Inc. is seeking a Customer Service Supervisor (CSS) to lead store operations, deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked.

Join a team that values Associates and offers opportunities like a 4-day work week. The role includes an hourly range of $21.25–$28.70 with a $2.00 shift differential for night hours, and a comprehensive benefits package.

Qualifikationen

• High School Diploma or GED required.
• Must be 18+ years old with reliable transportation.
• Flexible availability including weekends/holidays.
• Supervisory experience in retail or food service is a plus.
• Strong customer service, relationship-building, and communication skills.

Aufgaben

• Deliver outstanding customer service and resolve inquiries promptly.
• Support and collaborate with leadership to achieve store goals in sales, expenses, and training.
• Lead, motivate, and train Associates to drive sales and performance during shifts.
• Ensure consistent execution of customer service programs, policies, and store technology components.
• Manage cash processes, inventory, vendor check-ins, and store safety.
• Maintain accurate inventory through regular cycle counts and smart ordering.

Kenntnisse

Customer service

Supervisory experience

Retail operations

Communication

Ausbildung

High School Diploma or GED

Jobbeschreibung

Wawa, Inc. is seeking a Customer Service Supervisor (CSS) to lead store operations, deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked.

Join a team that values Associates and offers opportunities like a 4-day work week. The role includes an hourly range of $21.25–$28.70 with a $2.00 shift differential for night hours, and a comprehensive benefits package.